Multiple Sclerosis (MS) Support Service

Dedicated support for people living with MS
At Totus, we understand that living with Multiple Sclerosis (MS) brings a complex and often unpredictable set of challenges. Our MS Support Service offers personalised, expert-led support to help people navigate life with MS — emotionally, physically and practically.
Our MS nurse works closely with each client, providing a trusted, ongoing point of contact while coordinating input from wider clinical teams. Whether someone is newly diagnosed or living with established symptoms, we help them feel heard, supported and, importantly, more in control.
What support does our MS nurse provide?
Our MS nurse provides a wide range of support for individuals living with MS, including:
Emotional support and relationship-building
Holistic symptom assessments (e.g. fatigue, pain, bladder and bowel)
Clinical advice and education to empower self-management
Signposting and referrals to specialist services such as:
Neurophysiotherapy
Occupational therapy
Speech and language therapy
Neurology
Your MS nurse acts as a central point of contact and advocates for each individual, helping them navigate the complexities of the health and care systems with confidence.
Flexible, accessible care
We offer a range of options to ensure our support fits around the client:
Home visits for in-person assessment and support (Bristol area only)
Telephone and video appointments for convenience and continuity
Clinic-based sessions in Bristol are available by arrangement.
Whether support is needed on a short-term basis or as part of a longer journey, we tailor our approach to each person’s unique situation.

Meet our MS Nurse

Stephanie Jones
MS Nurse
Steph is an experienced MS nurse who combines evidence-based care with a patient-led approach, empowering individuals to take an active role in managing their condition.
Read full biography
Need to refer?
Referrals can be made directly by case managers, solicitors or health professionals. We also welcome enquiries from families and support workers.